Shipping Policy

Effective Date: June 26, 2026 · Multimedia Marketing Solutions LLC, DBA Katsu Merch · katsuslounge.com

Production Time

Every item is made to order. Production typically takes 2–7 business days before your order ships.

Domestic & International Shipping

We ship within the United States and internationally. Delivery times vary by destination and carrier, and are in addition to production time.

Order Tracking

Tracking information is provided once your order ships.

Undeliverable Packages

Katsu Merch is not responsible for packages that are undeliverable due to an incorrect or incomplete address provided by the customer. Please double-check your shipping address before placing your order.

Lost or Delayed Packages

If your order has not arrived within a reasonable time after tracking shows it shipped, contact us at [email protected] with your order number and we will help resolve it.

Contact

Multimedia Marketing Solutions LLC, DBA Katsu Merch · 7122 S Sheridan, Suite 2, PMB 654 · Tulsa, OK 74133 · Phone: (725) 227-9139 · Email: [email protected]